Terms of service

The terms,
written like a person.

Last updated · April 2026

y using DreamTracker, you're agreeing to a small set of common-sense rules.

I've tried to keep these terms short and human. They're still legally binding, but I don't see any reason to dress that up in five thousand words of corporate language.

Who you're agreeing with

DreamTracker is operated by Ari Horesh, an independent studio based in Pavia, Italy.

Ari Horesh
Pavia, Italy
P.IVA IT02865360180
hello@dreamtracker.org

What you get

A dream journal. Voice and photo capture. Automatic transcription of your recordings, gentle proofreading, and pattern grouping on your own entries — all powered by third-party language models we route to on your behalf. Optional therapist sharing. All hosted, backed up, and maintained by the studio.

What we ask of you

Be at least 16 years old. If you're under 16, you can't use DreamTracker.

Don't abuse the service. Don't try to break it, scrape it, or use it to harm others. Don't upload content that isn't yours, and don't use voice recordings of other people without their consent.

Don't use DreamTracker as a clinical tool. We are a journaling product, not a medical device. Pattern analysis is for personal reflection, not diagnosis. If something in your dreams worries you, please speak to a qualified mental-health professional.

Pay your bill. Every plan requires a valid payment method, including the seven-night trial. If a payment fails, we'll retry a few times and email you; if it keeps failing, your journal will be paused — you can still read and export everything you wrote, but new entries wait until you resume.

What I promise

To run the service with reasonable care. To keep your data private, as described in the privacy notice. To send you account and billing emails, but not marketing noise. To honour your data-export and account-deletion requests promptly.

I aim for high uptime but can't guarantee 100%. There may be brief planned maintenance; I'll try to do it at quiet hours and notify you in advance for anything significant.

Trial, subscriptions and refunds

Every new account begins with a seven-night free trial that requires a card on file. We email you two days before the trial converts. Cancel any morning during those seven nights and we never charge you. After that, the subscription auto-renews at the end of each billing period until you cancel.

You can cancel anytime from billing settings — your subscription continues until the end of the current period, then the journal is paused: read-only, with full export, until you resume. Your data is never deleted because you stopped paying.

We offer a 14-day refund window for first-time paid subscribers who've recorded fewer than five dreams after the trial converted. After that, refunds are at our discretion. Therapist subscriptions follow the same policy on a per-seat basis. Couples gift purchases are non-refundable once the recipient redeems them.

If you cancel or we close your account

You can export all your data anytime, and you can delete your account at any time from settings. Deletion cascades through all your dreams, audio, embeddings, and analyses within 30 days.

We may suspend or close accounts that violate these terms. We'll try to give you notice and a chance to export your data first, unless the violation is severe.

Therapist accounts

Therapists agree to use client dream content only for therapeutic purposes within the agreed clinical relationship, and to follow applicable professional codes of conduct in their jurisdiction. Clients agree that linking with a therapist is voluntary and revocable at any time.

DreamTracker is not a substitute for clinical record-keeping required by law or professional bodies; therapists remain responsible for their own primary case notes.

Smart features and their limits

Voice transcription, gentle proofreading, motif grouping, and similar-dream search are powered by third-party language-model providers, accessed through the Vercel AI Gateway. Results are best-effort and may occasionally contain errors. None of those providers train models on your data.

Liability

To the extent permitted by law, our liability for any claim arising from the service is capped at the greater of (a) the amount you've paid us in the last 12 months or (b) €100. We are not liable for indirect or consequential damages.

None of this limits liability for things that legally can't be limited (e.g., fraud, gross negligence, or any rights you have as a consumer that can't be waived).

Governing law

These terms are governed by Italian law, in line with the EU consumer-protection framework. Disputes go to the competent courts of Pavia, Italy, except where consumer-protection rules in your country give you the right to use your local courts instead.

Changes

If we materially change these terms, we'll email you at least 30 days before they take effect. If you don't like the changes, you can cancel and export your data before they apply.

Contact

Questions about these terms: hello@dreamtracker.org.

Provider
Ari Horesh · Pavia, Italy · P.IVA IT02865360180

Terms — DreamTracker · DreamTracker